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I have been going to the Golds Gym location on Gilbeau and Tezel located in San Antonio TX for years ... and let me tell you the employee by the name Faith is EXTREMELY RUDE , will pretend like shes busy and scan your tag then NEVER SAY HELLO OR MAKE EYE CONTACT ,...
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4.5
I liked
  • Variety of machines
  • Hours
  • Infrastructure
I didn't like
  • Customer service
#1043782
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Hello Sir this is Mrityunjay Garg I used to work with golds gym Vashi branch which I left in Aug 2016 its already been 4 months my fiance goes there for her workout as she is a memeber, the branch manager of Vashi golds gym Yuvraj says I cannot come to pick her up as...
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#973531
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Gold's utilizes outdated equipment and archaic collection methods. I was month to month and paid only 17.99 every two weeks. I called to cancel due to time constraints and ghetto equipment. Couldn't cancel on the phone, directed to cancel on the web. Couldn't cancel on...
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1.7
I didn't like
  • Cancellation policies
  • Cancellation policy and equipment
#918535
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Short Review on July 05, 2016

Golds Gym International
#876953
2.1
Details
I end my contract 2 months ago. I was told the will take out fees for one more month. I looked in my bank account they took out another month fee. Please keep a watch on your bank account when your contract end. They lied and it will be another excuse when I confront them about my money. WATCH!!!!!
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Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Golds Gym Membership Review

Golds Gym International
#777708
Dear, I write you this email to receive some news regarding my gym membership cancellation. Indeed, since the 3 of January (3 weeks) I ask for my refund for both (elsie & lana bardavid). For the moment I do not have any update regarding this issue. Could you please process to the bank transfer asap ? By advance thank you for your quick answer. Best regards, Lana & Elsie Bardavid
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Swimming Pool Review

Golds Gym International
#558021
4.0
Details
Please arrange to handle the everlasting problem of the heater of the swimming pool of Maadi branch Cairo Egypt..... because wecomplaint several times without no responce.....pls consider this complaint .....top urgent.
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Customer service

Golds Gym International - Review about Overcharged Shipping

Golds Gym International
#518129
The Sean zumba video is 20$ by the time shipping is added. It becomes 55$ its called bait and switch
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Susan M. Adams has wrongfully fired a very well known and liked instructor. Susan's own word's were that this employee was fired for "personal reasons". You can not fire someone for "personal" reasons. Susan then proceeded to tell some long standing gym member's that...
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Anonymous
Smith

Not only does she do this but she bullies members if they have anything negative to say about the gym. Strongholds their membership by threatening to revoke it.

#811531
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I called last week to cancel my membership, the associate asked me if I had tried to cancel on the internet, I said I found no way to do it. I answered all the woman's questions, then she put me on hold for a long time. When she finally came back on, she said she would...
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#778960
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I had a 1 year membership with Gold's Gym Calgary, it ended after 1 year and then went to a month to month basis. I called to cancel my membership but they want a certified letter and they want to charge me 90 days cancelation fees !!! My membership was OVER and they...
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Stephanie@abc
Stephanie@abc

Hello,We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. We would like the opportunity to review your account and see that proper...

2.6
I liked
  • Variety of machines
  • Hours
  • Trainers
I didn't like
  • Customer service
  • Cancellation policies
#777505
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I closed my account with an ex employee named Sean Shipman. I provided proof of relocation which was hours away from the closest Gold's gym ( I also was laid off suffering financial hardship) and was told that that allowed me to break a contract. He told me he...
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Anonymous
Anonymous

We contacted he BBB. Golds gym responded with a FORGED contract!! We have proof the documents are faked. We gave them a certified letter saying we will sue if not responded to...

1.0
#722703
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1) reasonable gym membership price $25 month by month with additional about $50-80 joining fees and annual service fees. 2) classes are okay but some were very bad. 3) gym conditions are okay 4) toilet is not really clean most of times 5) yoga room is old and dark 6)...
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Anonymous
Anonymous

Watch out Gold's gym staff at James Island. They Bully or Racist if you are not white. I had very experience only few months. The current management head is the Jimmie Smith.

#706222
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Please i want to complain that today in golds zayed during my spinning class with instructor mohamed hussein, his wife was in the bike next to me and she was extremely rude to me the whole class and at the end of class she through her towel on me and then she through...
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Anonymous
Anonymous

may i know what happened in this case

#660793
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After completing my contract, I decided to cancel because the gym down the street was much cheaper. I went in and filled out a membership cancellation form. They tried to charge me "last month's fee" but I had just paid an auto-billed fee for the following month...
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Anonymous
Anonymous

This issue has still not been resolved. Not only did I file complaints with two websites like this, but I also filed a formal complaint with the Better Business Bureau. The ...

1.8
East Windsor, New Jersey
I liked
  • Trainers
  • Hours
  • Variety of machines
I didn't like
  • Cancellation policies
  • Customer service
  • Manager
#658471
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