I have spent the last month trying to register my bike for warranty and level 1 is actually about level 8 (compared to other bikes) the manual gives you options to adjust the bike which are useless for what I need to do or glued into place.
the bike is a power spin 290, and the web address they sent me to answer my queries and register my warranty doesn't seem to exist. Why should I spend $500 on a bike which you can't ride for more than 10 minutes. the irony is that the first google item in trying to find this Gary was this website!
Monetary Loss: $500.